- How do we do it? We thoroughly investigate and audit your electricity supply charges and payments using our unique expertise and our bespoke software.
- What do we require from you? If you decide to use our services then we will require a signed contract. We will then require access to your billing and payment data plus copies of supply contracts. This can be sent to us or we can visit your site to take copies. We will also need a letter of authority which will enable us to speak directly to the energy suppliers on your behalf.
- How long does the process take? Normally we will be able to give you an initial report of our findings within 4 weeks. This will however vary with the size and nature of your business and the extent of errors in your suppliers billing.
- Why do these errors occur? Following the deregulation of the energy industry your supplier is responsible for billing charges on behalf of third party companies. Given the volume of data being passed between these companies it is inevitable that errors will be made. Further errors occur as a result of invoice estimation and rebilling. Our specialist knowledge and software allows us to effectively identify and recover these errors for your business.
